Service & Logistics
Our logistics concept builds on on-time delivery, closely coordinated with our customers. Magnesia's Lüneburg site is ideally located logistically: close to the city of Hamburg, a major European transportation hub. Adequate stock keeping ensures the instant availability of our products. Reliably and on-time our products reach our national and international customers. Exact timing, optimal quality and comprehensive documentation allow the immediate processing of our raw materials right after delivery.
QUICK CUSTOMER SERVICE WITH A PERSONAL TOUCH
Our experienced and flexible sales staff attends to all your sourcing needs. Your personal account manager is happy to answer all your questions and takes care of the speedy processing of your order.
Instead of having to deal with numerous suppliers you can delegate all your sourcing work to us. We will be your single, reliable sourcing partner that takes care of everything. This means streamlined processes, cost savings and better supply security for your business.
With our products you receive a product brief and specifications. Pharmaceutical compounds come with the results of a chemical analysis. For hazardous goods and dangerous substances the relevant safety data sheets are supplied with the goods.
CUSTOMS CLEARANCE - AUTHORIZED ECONOMIC OPERATOR (AEO)
Customs-to-business partnerships that allow a smoother international trade flow are becoming increasingly important. Throughout Europe, there are currently more than 5,000 businesses that have the status of an AEO. Since 2011, Magnesia has held AEO-F status in the EU.